Multi-tenancy in APM
All customers or clients share the middleware and the database schema infrastructure. All clients connect to the same application server cluster and their data is persisted in the same database schema. The tables are all tenant-striped to identify the tenant owning a particular record. Views are created for each client and the data for the clients is assessed through the views. When a user logs in, only data owned by the current client is retrieved from the database. Administration across clients is performed by a system administrator with the ManageClients role.
Each client configuration is maintained independently and securely. When you create a client, OM bootstraps the required system configuration for the client. The system preserves the policy rules, processing parameters, and application data configured by the client. Each tenant is identified by a code that is unique across all tenants.
As a
FICO administrator, you can perform the following actions to manage clients from the
Clients page:
- Create clients
- Delete clients
- Update clients
- Activate and deactivate clients
- Search for clients