Synchronous Processing of Applications
A new template, OM APM Synchronous Consumer template is now available. With this template, synchronous workflows are introduced where the application processing starts the moment an application is submitted.
If you have the role and the necessary permissions, you can perform all tasks required to process applications. You need not search for an application, although the queues would still have the information.
 | Note: In synchronous consumer line of business, the user does not land on the Search page after submitting an application. The application is procesed as per the workflow configured. The user who has the necessary permissions to process the application does not land on the Search page and directly views the application in the relevant pages, such as Pending Verification or Pending Duplicate Resolution.
A progress indicator shows at what stage of processing is the application. The progress indicator turns red when it hits a state where any manual intervention is required, including processing errors.The following image show the progress indicator for application processing:
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