Before Contacting Product Support
If you experience
Origination Manager errors, consult this section, as well as the related documentation.
Release notes may include contents of the release, installation or license information, known limitations, product support, and compatibility information. Consult other reference materials as needed for related components such as database management systems, compilers, and operating systems.
Visit the FICO Online Support Web site (www.fico.com/Support) to search the knowledge base for answers.
- Covered Topics
- Gathering Relevant Information
If you have consulted the documentation and visited the FICO Online Support Web site and are still unable to resolve your problem, contact FICO Product Support. - Troubleshooting Checklist
Before calling Product Support, follow these steps.