Activating or Deactivating Clients

You can activate and deactivate clients. When you deactivate a client, the client users cannot access APM. You can activate or deactivate single or multiple clients.

The Clients page, by default, lists the active clients only. You can view the inactive and in-progress clients by clicking the respective links.

  1. In the administration navigation pane, click Security > Clients.
  2. To activate a client or clients, perform the following steps:
    1. Click the Show inactive clients link.
    2. In the Search box, enter the search string to search for the client and then click Search.
    3. From the search results, select the check box for the client that you want to activate, and then click Activate.
    4. Optionally, select the checkboxes for the client or clients that you want to activate, and then click Activate.
  3. To deactivate a client or clients, perform the following steps:
    1. Click Show active clients.
    2. In the Search box, enter the search string to search for the client, and then click Search.
    3. From the search results, select the check box for the client that you want to deactivate, and then click Deactivate.
    4. Optionally, select the checkboxes for the client or clients that you want to deactivate, and then click Deactivate.

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