Managing Groups
Administrators with the proper permissions can create, edit, and assign roles to groups (which are also referred to as
user groups).
Groups not only control page access, but other security functionality as well. Groups let you associate users and roles together. This provides the users within a group with the associated permissions represented by the roles that are included in that group.
- Covered Topics
- Creating Groups
Administrators with the proper permissions can create groups to grant the appropriate roles to users. Use the Groups > Create Group page to create new groups. - Maintaining Groups
Administrators with the proper permissions can search for groups and update the group profiles. If a group already assigned to a user is modified, the user's roles change immediately. For example, if the role to assign queues is removed from a group, then all users assigned to that group are no longer able to assign queues. - Deleting Groups
Administrators with the proper permissions can delete the current group.