Setting Duplicate Application Parameters for Consumer Credit Applications

The Application Processing Module can perform duplicate application checks at application entry. If you restart the flow, the duplicate check will be repeated. For all duplicate match comparisons, case is ignored.

To set duplicate application parameters, perform the following steps:

Note: If your system uses more than one line of business, select OM APM Consumer from the Line of Business drop-down list in the top-level menu.

  1. In the administration navigation pane, click Duplicate Check.
  2. Select the Check for duplicate applications check box if the duplicate application check should occur when the application is entered and updated.
  3. Select one or more of the following applicant fields for the system to compare against when duplicate checking is enabled:
    • Identification number if the duplicate application check should compare the personal identification numbers of applicants and co-applicants against other applications in the system. Note that the duplicate check uses the information entered in the Personal Id field in the system and not the set of identity fields (such as Identification type, Identification number, and Place issued).
    • Name if the duplicate application check should compare the names of applicants and co-applicants against other applications in the system. Two names are considered a match if the first seven characters of the last names plus the first character of the first names match.
    • Address if the duplicate application check should compare the current addresses of applicants and co-applicants against other applications in the system. Two addresses are considered a match if the first eight characters of Address Line 1, first three characters of Address Line 2, and first three characters of the postal code match.
    Note: The product name is always part of the duplicate application check. For example, if you only select Identification number, an application containing a personal identification number of “4587632” will be flagged as a possible duplicate of other applications for the same product that contain the same personal identification number. If you only select Name, an application containing an applicant name of “Juan Rodriguez” will be flagged as a possible duplicate of other applications for the same product that contain an applicant first name starting with “J” and an applicant last name of “Rodriguez” or “Rodrigues”. If you only select Address, an application containing a current address of “2345 Mission Blvd., San Rafael, CA 94901” will be flagged as a possible duplicate of other applications for the same product that contain an Address Line 1 value starting with "2345 Mis" and a postal code starting with "949". If you select multiple match criteria, such as Name and Address, all selected criteria must match for the application to be flagged as a duplicate for the same product.
  4. Click Save.
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