Application Processing Controls
System administration includes setting up score cutoff values and the configuration and maintenance of the
Application Processing Module tables for products, product categories, rates, and fees.
For any items that administrators can edit, such as score cutoffs, populations, categories, products, rates, fees, organizations, loan sources, and duplicate application parameters, changes are effective immediately.
- Covered Topics
- Score Cutoffs and Populations
A score cutoff is a score value used when making decisions that an administrator with the proper permissions designates. Decisions can be based on whether scores fall below, are equal to, or exceed the cutoff value. - Model Categories
A model category defines a line of business covered by a set of models in a model suite. A model category can only belong to one model suite, but can correspond to one or more models within a model suite. - Product Categories
A product category is a group of products that an institution considers similar in some way. User-defined product categories are grouped into product category types. - Products
Use the Application Processing Module to manage product details for all offered product categories (loan types). Administrators with the proper permissions can create, modify, view, activate, deactivate, or delete products from the system. - Additional Products
Additional products are credit card products, that you create with different features, such as cash back cards, balance transfer cards, and cash rewards cards. A credit card product has various attributes, such as image, card type, and disclosures. When you create an additional product, you must specify all these attributes. - Rates
Use the rate table to define variable interest rates by supplying a base index rate (which changes over time) and a margin percentage (which does not change over time). - Fees
Use the fee table to define loan fees. These values are used to set and assign the fees for products. - Organizational Structure
Use the Organizations page to display the client organization hierarchy, create a new client organization, and view and edit client organization information. - Notes
Use Notes to add information to an application during application review. Notes are used as to record information about an application. Notes can be free-form text, predefined notes, or any of the notes categories. Predefined and notes categories are managed as domain values. Administrators with the proper permissions can create, modify, delete, activate, and deactivate the available predefined notes and notes categories. All notes that are entered on the application are displayed in the notes history. - Client Configurations
System administrators can create additional configuration parameters and these can be configured on a per-client basis. These parameters appear in the Advanced Configuration section of the client configuration page. For example, balance transfers is a client configuration boolean parameter, you can select it for a client who can then use this parameter for a credit card. - Authorized Users
An authorized user is a person who is authorized to use the credit card of the primary account holder. For example, for a personal card, family members such as spouse or children can be added as authorized users. Such users can use the card as their own. - Audit Fields
Audit fields enable you to track changes or revisions made to a credit application after submission. You can specify which fields should be tracked. The application history page displays all edits made to the specified fields. Use the Audit page to select the data fields that you want to audit. You can add the audit field configuration only in the Synchronous Consumer LOB. - Sensitive Fields
A sensitive field is a field that requires a restart of the workflow or requires a redecision if you edit this field. You can configure a list of such sensitive fields. When you add a field to the list of sensitive fields, you must specify whether the application workflow must restart or whether a redecision must be made on editing of the field. - Watch List
The watch list is a list of applicants that you term as risky and a decision is taken to either decline their applications or thoroughly review their applications. A watch list is configured to monitor higher risk applicants and reduce any potential loss. At application entry, APM checks the application against the entries in the watch list to check for a match. If a match is found, the application is either declined or sent for a review. - Loan Sources
A loan source is an organization for which loans are processed. Use the loan source maintenance feature to maintain detailed information on loan origination sources (that send loan applications to your institution) such as dealers, branches, and stores. - Setting Duplicate Application Parameters for Consumer Credit Applications
The Application Processing Module can perform duplicate application checks at application entry. If you restart the flow, the duplicate check will be repeated. For all duplicate match comparisons, case is ignored. - Setting Duplicate Application Parameters for the Small Business Template
The Application Processing Module can optionally perform duplicate application checks at application entry. If you restart the flow, the duplicate check will be repeated. For all duplicate match comparisons, case is ignored. - Setting Duplicate Application Parameters for Synchronous Consumer Credit Applications
In synchronous consumer credit applications, application controls refer to the Duplicate Check and Velocity Check parameters. The Application Processing Module can perform duplicate application checks at application entry. If you restart the flow, these checks will be repeated. For all duplicate match comparisons, case is ignored. - Velocity Check
Velocity check monitors the applications filed within a specified interval and checks for potential fraud applications based on the occurence of certain parameters, such as identification number of applicant, name, and address. When a match occurs, the application is deemed a potential fraud and is moved to the fraud resolution queue. - Application Archiving
The application archiving process moves credit application data that is no longer needed from the active database to an archive folder.