The
Application Processing Module comes preconfigured with a separate queue containing applications that encountered processing errors.
When a user clicks
Processing Errors on the task menu, the
Application Processing Errors page appears, displaying those applications. By using the
Configure Processing Errors menu option on the administration navigation pane, you can customize and define the search filters that will be visible to a user on the
Application Processing Errors page.
| Note: To be able to see the
Configure Processing Errors option on the administration navigation pane, the administrator must have the ManageErrorQueue role assigned. To be able to see the
Processing Errors option on the task menu, the user processing the application must have the ResolveErrorQueue role assigned.
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| See Also: For more information on the
Application Processing Errors page, see the
FICO Origination Manager Application Processing Module User's Guide.
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In the administration navigation pane, click
Configure Processing Errors.
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Add search filter fields by selecting them individually from the
Available list in the
Search Display area and clicking
Add. To add all of the available search filter fields, select the
Select all check box and then click
Add.
Use the
Remove option to remove roles from the
Selected list. You can also search for search filter fields by entering the field name and clicking
Search. The maximum number of columns you can assign in the
Search Display area is 18.
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(Optional) To manage the columns displayed to users on the
Application Processing Errors page, click
Manage columns and perform the following steps:
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To configure the sequence and order in which columns appear, click the left and right arrow icons to move the columns to the order you prefer.
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To change the name of the field label, enter text in the field above the column's current name. For example, if you want the
Application Number field to display as
Application # in the UI, enter that text in the field above
Application Number.
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To allow a user to sort columns in ascending or descending order on the
Application Processing Errors page, select the
Sortable check box for that column.
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To allow a user to perform a search on the information in a specific column on the
Application Processing Errors page, select the
Searchable check box for that column.
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Click
Update.
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To set the sort criteria (the default order in which columns are presented on the
Application Processing Errors page), perform the following steps in the
Sort Criteria area:
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Select the first field to filter.
The drop-down list of fields contains the contents of the
Selected list.
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Specify
Ascending or
Descending sort order for the field.
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(Optional) To add additional sort criteria, click
Add sort criteria. To remove a sort criterion, click the
Remove sort criteria icon in its row.
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Click
Save.
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(Optional) Go to the
Application Processing Errors page and ensure that the newly added fields or changes appear on the page.
