A workflow consists of steps that route the application processing from one step to another till the application is either approved or declined. Before you configure a workflow, you must create all the steps that the workflow uses. Add a workflow step from the
Workflow Steps page.
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Log on to the APM user interface.
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In the administration navigation pane, click
Workflows.
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In the Workflows page, click
Manage workflow steps.
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Click
Create.
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In the
Name field, enter a name for the workflow step.
The step name should not have a leading space.
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In the
Display Name field, enter a display name for the step.
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From the
Type list, select the type of step.
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Fill in the details, based on the type of step you selected.
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Click
Create.